Privacy Policy

Presnce is an identity-first fashion platform for women who lead. Presnce LLC ("Presnce," "we," "us") operates presnce.app and the Presnce styling experience. This policy explains what we collect, why, who processes it, and what you can ask us to do with it.

What you give us: your first name, email address, your Style Identity quiz answers and the style profile built from them, the appearance descriptors you choose to enter (age band, skin tone, hair, frame and build, body shape, footwear, and optionally a mobility aid), and any style context you add such as a muse, preferred stores, things to avoid, or an upcoming event.

What happens automatically: standard server logs from our hosting provider, including IP address, browser and device type, pages requested and timestamps. While you are partway through the quiz, your answers are held in the browser tab's session storage so you do not lose them, and they clear when you close the tab.

Optional analytics: If you select “Allow,” Google Analytics uses cookies to collect device/browser details, approximate location, and activity such as page visits, clicks and purchases to help us improve Presnce. We do not send names, emails, quiz answers, appearance or mobility-aid answers, or stylist conversation contents.

You can decline or withdraw consent through Analytics Preferences in Your Profile or the homepage and My Presnce footers.

Payments: when you buy a styling session, the transaction is processed by Stripe. We receive confirmation of the payment and the details needed to deliver what you bought. We do not store your full card number.

We do not collect photographs of you. We do not use facial recognition or biometric scans. We do not ask for your phone number, mailing address or precise location to use the product. We do not use advertising cookies or tracking pixels.

To create and save your Style Identity profile; to generate your style guidance, illustrations and suggested capsule wardrobe; to power the Ask Presnce stylist; to let you return to your profile later; to process payments for styling sessions and provide support; to keep the product working and secure; to understand aggregate usage so we can improve recommendations; and to email you about Presnce if you have asked us to.

Presnce uses artificial intelligence to interpret what you tell us and translate it into style guidance. Our platform and database are provided by Empromptu INC., and AI generation runs on OpenAI models (gpt 5.6 luna for text and gpt-image-2 for illustrations) reached through Empromptu. These providers process your quiz answers, style profile, appearance descriptors and style context in order to produce your results.

AI outputs can be incomplete, inaccurate or simply not to your taste. The illustrations you see are stylized sketches generated from what you typed. They are not photographs of you or of any real garment. Nothing Presnce produces is medical, psychological, financial or professional advice.

We do not use your Style Identity profile, your stylist conversations, or your saved results to train general-purpose AI models, and we do not sell or license your information for that purpose. This includes the appearance descriptors and the optional mobility-aid answer, which we never use for model training. Our provider agreement states that our content is confidential and is used only to provide the service, and that any improvement work uses anonymized, aggregated usage data that does not identify you or Presnce.

Empromptu INC. provides our platform, database and AI access. OpenAI generates text and illustrations through Empromptu. Railway hosts the website. Stripe processes payments. Google provides optional website analytics through Google Analytics when you consent, as described in Section 2. Resend delivers account emails, such as email verification and password-reset messages. All are currently based in the United States. We share information only as needed for them to perform those services, and we require them to protect it. We do not sell your personal information for money.

Two parts of the experience can reveal something sensitive about you: the appearance descriptors, and the optional mobility-aid question. We treat both as sensitive personal information and handle them differently from the rest.

We ask for your consent in plain language before you reach that step. Every question in it is optional, each one has a "prefer not to say" choice, and skipping any of them still gives you your full Style Identity profile and style guidance. We use those answers only to build your recommendations and improve how Presnce matches you. We do not sell them, we do not share them for advertising, and we do not use them to train AI models. You can withdraw that consent at any time by asking us to delete your information.

Please do not enter diagnoses, health conditions, or information about other people. If you name a public figure as your muse, we store that name only to inform your style context.

An unfinished quiz clears after 30 minutes of inactivity. Completed style context is kept for 90 days. The appearance and mobility answers follow the same periods: they are part of your style context, and they are deleted with it at 90 days or on your request. Your email and saved results stay until you ask us to delete them. Payment records are kept as long as tax and accounting rules require.

We use access controls, encryption in transit, and vendor safeguards appropriate to the information we hold. No system is perfectly secure, and we cannot promise absolute security.

You can ask us to show you what we hold, correct it, delete it, or send you a copy. You can withdraw consent for the appearance step, and you can unsubscribe from marketing email at any time using the link in the message. You can choose "prefer not to say" on any appearance or mobility question and still receive your full profile, and asking us to delete your data is how you withdraw consent to that step. You can change your optional analytics choice through Analytics Preferences in Your Profile or the homepage and My Presnce footers. We will not treat you differently for exercising any of these rights. Email privacy@presnce.app and we will respond within the time the law allows.

Email privacy@presnce.app and we will delete your profile, saved results, and the appearance and style information attached to them, except where we must retain something for legal, tax, security or fraud purposes. We will confirm when it is done.

If you joined the waitlist or asked to hear from us, we may email you about launch, new features, styling guidance, events and offers. Every marketing email has an unsubscribe link. We may still email you about a purchase, a support request or a security issue.

Presnce is for adults. You must be at least 18 to use it, because the experience asks about your body and appearance. We do not knowingly collect information from anyone under 18, and if we learn we have, we delete it.

Presnce is offered in the United States only, and your information is processed in the United States. If you use the service from outside the United States, we will handle your information under this policy and applicable law. If we begin offering the service outside the US, we will update this policy first.

Presnce is growing. Features we plan to add include wardrobe memory for items you already own, saved shopping, and expanded styling tools. When we introduce any of them, including any new analytics or advertising technology, we will update this policy before the feature goes live.

We may update this policy as the product and the law change. The date at the top tells you when it last changed, and we will notify you of material changes by email or in the product.

Presnce LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. Email privacy@presnce.app.